You nailed it. I can confirm that I see all these problems in my clients and it is a hard balance between Content - Governance - Adoption that you need to master when implementing this capability.
Thanks, exactly. It is surprising that many organizations don't even get the content roughly right, even though that is usually the easy part. The real work is keeping governance light enough and adoption real enough so the whole thing actually gets used.
You nailed it. I can confirm that I see all these problems in my clients and it is a hard balance between Content - Governance - Adoption that you need to master when implementing this capability.
Thanks, exactly. It is surprising that many organizations don't even get the content roughly right, even though that is usually the easy part. The real work is keeping governance light enough and adoption real enough so the whole thing actually gets used.